The "Car Wash Study" provides curious insights into consumer behaviour.

As a business owner, you’d love to get inside the heads of your customers in order to see what motivates them.

That’s exactly what consumer research is all about. Researchers devise psychological studies to test how consumers respond to certain offers and marketing approaches. Often the results are surprising... and even counterintuitive.

Radio frequency technology next step for fleet vehicles.

In business you need to be nimble. Yet it can be challenging to stay on top of technology trends.

One advance that should be on your radar if you cater to fleet vehicles is the introduction of Radio Frequency Identification (RFID) technology. It is something we expect will be widely adopted in fuelling and carwash applications in the years to come.

New products to look for at CARWACS 2015!

On November 17^th and 18^th, the Convenience U CARWACS Show is coming to Calgary at the BMO Centre.

As Western Canada’s largest convenience, gas and car wash events it is a chance to discover the latest and greatest developments when you peruse the tradeshow floor.

How to save water in your carwash using environmentally responsible reclamation systems.

Car washes take a lot of water to operate. And these days, there is a great deal of public pressure to operate in an environmentally responsible manner. Fortunately, you can save a lot of water – and also reduce the associated operating costs – by choosing the right solution.

Independents increasing look to CTM to help with custom planning and design.

CTM has been designing carwashes from Day 1. All in, we’ve probably helped build well over a hundred car washes – serving motorists from Vancouver Island to Ontario.

Benefits and considerations when installing a service station canopy.

When building a gas station, many owners debate whether or not they should include a canopy as part of the design.

Modern bathrooms make a fresh impression with customers. 

Until recently, the gas station washroom served a strictly utilitarian role. They were simple, plain, nothing flashy. Yet, with neglect, many had developed a reputation for being grungy – something to avoid except in the case of extreme emergency (particularly among female customers).

Understanding the complexities of Municipal, Provincial and Federal codes and regulations.

The Academy Award winning movie The Imitation Game brilliantly tells the story how a team of the world’s top mathematicians (led by Alan Turing) solved the riddle of the “unbreakable” German codes using the first computers. This breakthrough was instrumental in helping the Allies achieve victory in WWII.

Sometimes, navigating the maze of codes and regulations required to build your store or gas bar can seem just as daunting. Fortunately, CTM has assembled our own team of experts to help customers resolve these complex challenges.

Convenience stores are about quickness.

Nothing personal... but your customers generally want to find what they're looking for - and get in and out as fast as possible! This is why interior signage is so important. Especially in stores with a large and diverse product offering.

Giving your customers what they want!

At one time, if your C-store had pop, chips, magazines, jerky and a handful of microwaveable sandwiches – you had most of your bases covered.

But there has been a noticeable shift in consumer demand in recent years.